| Abstract [eng] |
A growing number of active internet users and increasing internet popularity force modern companies replace their old internal software systems with new modern internet products. Such software systems give possibility to use one centralized software platform from remote company offices, reduce communication and valuable data exchange costs thus giving advantage over competitors. Tour operators use several different software solutions and this causes system integration problem, mainly, because these software solutions do not have standard data exchange interfaces. Another problem is difficult adoption of universal off-the-shelf solution to a specific tour operator as universal solution does not support all important activity processes. In order to solve these problems, universal solutions should be modified. This thesis describes development and research of tour operator information system with integrated e-commerce solution. Survey of end users have showed that implemented system have greatly improved travel information processing and order management processes. |
