| Abstract [eng] |
The master's final degree project analyses the attitude of employees towards change management influence on the microclimate of the organization, and the case of the X District Court has been chosen to examine this topic. Recently changes and their management has become an important indicator of the performance of organizations, both in the public and private sectors. As the pace of changes intensifies, organizations are facing the change management challenges. The context of the change management is particularly important in the organizations of the public sector encountering greater difficulties in implementing the changes. Changes are inevitable and may have a positive or negative impact on the performance of an organization; therefore, in order to ensure the success of the changes, it is necessary to manage them. Change management is essential in reducing the negative reaction of employees to the changes, since any change, despite their benefits to employees, is expected to be resisted. Changes cannot be successfully implemented if they are met with active opposition from employees. Therefore, change management is becoming an increasingly relevant and widely discussed topic in the context of the management of organizations. Most research related to the process of changes in an organization focuses on macro-level factors which include organizational and system-level variables. As a result, most change initiatives fail due to the underestimated micro-level factors. In order to implement changes successfully, it is essential to focus on the level of the employees of an organization. However, the scientific literature lacks a systematic approach to the way the changes affect the behavior of individual members of an organization. There is a lack of research which explores in detail the links between organizational change management and the organization’s microclimate. Therefore, the research problem formed in this paper is to find out how does change management affect an organization‘s microclimate. The object of the project is the attitude of the employees of X District Court towards the impact of the change management on the microclimate of the organization. The aim of this project is to analyze the influence of the change management on the microclimate of the organization of the public sector. The following tasks have been set in order to achieve the objective of the project: to analyze the theoretical aspects of the change management of the public sector organization and the organization’s microclimate; to review the regulation of the change management in the public sector and the good practices in the European Union; to examine the attitude of the employees of X District Court towards the impact of the change management on the microclimate of the organization. In order to conduct the research, the following methods were used: analysis of scientific literature, analysis of legislation and the content of a data source, a case study, a questionnaire survey, a structured in-depth interview, correlation analysis as well as comparative method. The following results have been achieved in the final thesis: weaknesses in the change management in X District Court have been identified during the research – the manager lacks the skills a leader needs; insufficient information is provided during the implementation of the changes; employees are not being involved in the processes of the change initiation and preparation, their opinion does not influence the change process; decisions are being made unilaterally; the manager does not take into account the personal needs of employees and is not interested in the prevailing microclimate in the organization. It has been established that past changes in the organization have a negative impact on the employees’ attitudes towards the current changes; the leadership of the manager and communication during the changes directly affect the commitment of employees to the changes; improper change management directly affects the microclimate of the organization in the context of security and certainty. This final project consists of 3 parts. Each part of the work has been divided into sections according to the area of the matter under consideration. The first section analyses the theoretical aspects of the change management and the organization’s microclimate as well as the interrelationships between these phenomena. The second section of the project aims to reveal the conditions for the change management in the public sector and the good practices in the European Union. The third section reviews the situation of the process of change in the organization of the public sector, and presents the methodology of an empirical research as well as the results of the research. |
