| Abstract [eng] |
The project is aimed to improve order management processes in a metal manufacturing company. In Chapter 1, asssumption stating that order management processes in JSC “Kagneta“ are not efficient was formed. It was checked and approved using questionnaire based on Likert‘s scale. In Chapter 2, analysis of current solutions of order management applied in the company are presented. Possibilities of using existing software (Microsoft Project, Asprova, MRPeasy, NetSuite Software) considered and compared with Custom Program. Based on advantages, in particular: abilities to use virtual environment for workshop and customization capabilities decision to develop Custom Program was made. In Chapter 3, review of all modules needed for the software is presented. Eleven different modules are applied in the final version of the program: user roles, clients, suppliers, orders, processes, virtual environment, material flow, production defects, material locations, working schedule and machines modules. All modules was developed to be as user-friendly as possible to end users, concepts from different methodologies, such as, Lean, Six Sigma, JIT production, and warehousing optimization was applied. In Chapter 4, process of program implementation to the organization is presented. It is introduced using four main phases: project planning, project execution, project monitoring, and project closeout phases. In the implementation possible risks in the use of the program, tasks needed to be performed within a team to implement the software, and tools for continuous improvement was imposed. Six different conclusions, regarding different fields of the thesis, was developed and formed. It was found out, that current method and existing software does not provides required functionality, comparison of flowcharts represents possibilities of saving time and possibility of working remotely, implementation plan allows to prepare for possible risks of program implementation. |
