Title |
Konfliktai Lietuvos organizacijose / |
Translation of Title |
Conflicts in organizations of Lithuania. |
Authors |
Kulvinskienė, Violeta Raimonda ; Stancikas, Edmundas Regimundas |
DOI |
10.15388/Ekon.2003.17287 |
Full Text |
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Is Part of |
Ekonomika.. Vilnius : Vilniaus universiteto leidykla. 2003, t. 62, p. 82-88.. ISSN 1392-1258. eISSN 2424-6166 |
Keywords [eng] |
conflicts ; perceplion of conflicts ; conflict causes ; parties of conflict ; orientations of managers conflict resolution. |
Abstract [eng] |
Organizations engaged in different activities were investigated, i.e. manufacturing, trading and insurance. The number of respondents was 110, about 24 % were managers.The data of investigation showed that negative approach towards conflicts is still very viable: quite many of employees (especially managers) are of the opinion that conflicts are the causes of low work efficiency, they provoke aggression, that is why it is better to avoid and ignore them. About 55 % of conflicts between managers and subordinates occur because of the different point of view concerning the same problem or undervaluation of subordinates efforts. The employees of the insurance companies try to make a compromise (75,5 %) with their customers or avoid (12,5 %) the problems. The managers of the manufacturing and trading companies are competition (36,3 %) and avoidance (47,7 %) of conflicts styled employees, but their behaviour is considered to be based on compromise and cooperation. [...]. |
Published |
Vilnius : Vilniaus universiteto leidykla |
Type |
Journal article |
Language |
Lithuanian |
Publication date |
2003 |
CC license |
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