Title Efficiency of banks and human resources /
Authors Gružauskas, Valentas ; Grmanová, Eva
DOI 10.14254/2071 - 8330.201 8/11 - 2/1 3
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Is Part of Journal of international studies.. Szczecin : Centre of Sociological Research. 2018, vol. 11, iss. 2, p. 193-201.. ISSN 2071-8330. eISSN 2306-3483
Keywords [eng] Data Envelopment Analysis (DEA) ; efficiency score ; commercial banks ; Slovakia
Abstract [eng] This paper focuses on efficiency of banks and human resources. The subjects of our analysis are banks based in Slovakia. The aim of this paper is to determine the relationship between technical efficiency on one side and the number of banks’ employees and personnel expenses/number of employees on the other side. Technical efficiency scores were expressed using DEA models. DEA models are quantitative models used to express the relative efficiency score. They use linear programming to transform multiple inputs into multiple outputs. Banks can be divided into groups according to their number of employees. Medium-sized banks reached a higher arithmetic average of the efficiency scores than large banks. Banks with above-average personnel expenses/ number of employees reached a higher arithmetic average of the efficiency scores than banks with below-average personnel expenses/ number of employees. Based on the Tobit regression, especially interesting is the positive effect personnel expenses/ number of employees on the efficiency score.
Published Szczecin : Centre of Sociological Research
Type Journal article
Language English
Publication date 2018
CC license CC license description