| Abstract [eng] |
This study proposes a framework for assessing facility management strategies that would facilitate the improvement of operational phase of building’s life cycle. The research task is to develop a conceptual FM framework that covers pre- and post-renovation stages and introduces performance assessment and strategy assessment matrices that facilitate decision-making in the sustainability of FM. This is supported by a comprehensive literature review on the current research trends in FM and sustainability aspects in FM domain, as well as by practical application of the framework through a case-study of healthcare facilities in the Republic of Moldova. The proposed framework is a response to the lack of frameworks that would translate governance-driven sustainability requirements into actionable FM strategies. Thus, the research creates a tool that includes performance assessment and strategies assessment matrices to improve the sustainability of the facilities through the application of FM strategies. The practical application of the framework reveals that facilities’ compliance with international or national policy objectives can be significantly improved through renovation interventions and specifically energy efficiency measures. For instance, the compliance of interventions with policy targets of analysed healthcare facilities improved by 50% after the renovation. Moreover, the sustainability of the facility highly depends on the implementation of FM strategies at all organisational levels, and adoption of advanced technology. The sustainability aspect to which the FM strategies and objectives contribute the most or the least is identified and FM readiness assessed. The case-study reveals through the application of the proposed framework and integrated matrices that after the implementation of renovation interventions and adoption of FM strategies and objectives at each sustainability domain, the sustainability readiness of the facilities has significantly improved. Thus, from a maturity score of 0.71 (level 1 – basic) for the environmental aspect, it has increased to 3.57 (level 4 – advanced), completely reducing the areas of no maturity by integrating FM strategies at all organisational levels. Hence, the environmental aspect that was underdeveloped before renovation, has experienced the most significant improvement. This way, the framework intends to be a strong analytical tool for practitioners to identify sustainability weaknesses in FM. |
