| Abstract [eng] |
This Master’s final degree project analyzes the impact of technostress on work–life balance across different work organization forms. Accelerating digital transformation, the expansion of remote and hybrid work, and a culture of constant availability have increased technology-induced psychological pressure, which has become a significant challenge for employee well-being and professional sustainability. Technostress is increasingly associated with the blurring of boundaries between work and personal life, emotional exhaustion, and a reduced ability to psychologically detach from work during non-working time, particularly in technology-driven work environments. The aim of the project is to determine the impact of technostress on work–life balance across different work organization forms. The object of the research is the impact of technostress on work–life balance. The study is based on a scientific literature review and a quantitative research approach using a questionnaire survey. Technostress is conceptualized as a multidimensional construct encompassing techno-overload, techno-invasion, techno-insecurity, techno-uncertainty, and techno-complexity, while work–life balance is analyzed with respect to different work organization forms, namely traditional, remote, and hybrid work. The study was conducted in the financial sector, as this field is characterized by intensive use of information and communication technologies and a diversity of work organization forms. The results of the study indicate that technostress has a statistically significant negative impact on work–life balance among respondents working in the financial sector. It was found that technoinvasion and techno-overload have the strongest negative effects on work–life balance, particularly under remote and hybrid work conditions, where the boundaries between work and personal life become less defined. The findings also revealed that respondents working remotely or in hybrid arrangements experience greater difficulties in detaching from work after working hours compared to those working in traditional work settings. Regression analysis results demonstrate that work organization form moderates the relationship between technostress and work–life balance in the studied sample, highlighting the importance of work organization decisions. The results of this Master’s thesis may be useful for organizations in the financial sector and human resource management professionals seeking to reduce the negative impact of technostress on the wellbeing of employees working in this sector, strengthen the management of work–rest boundaries, and develop more sustainable work organization practices. The study also contributes to the development of technostress and work–life balance research in the Lithuanian context by expanding the empirical research base and providing directions for future studies. |
