| Abstract [eng] |
Technological development is rapidly transforming the working environment, nature of activities, and organizational structures in modern companies. Digitalization, automation, and the implementation of artificial intelligence increase work productivity and efficiency, while simultaneously introducing new challenges for employee well-being and job satisfaction. Job satisfaction is considered one of the key factors influencing employee motivation, work quality, and overall organizational performance. In light of this, the present master’s thesis examines the relationship between technological development and employee job satisfaction. The object of the research is the relationship between technological development and employee job satisfaction. The aim of the thesis is to determine the link between technological advancement and job satisfaction in the company UAB “ORLEN Service Lietuva.” To achieve this aim, the following objectives were set: 1) to reveal the concept of technological development and justify its importance to the organization; 2) to identify the factors influencing technological advancement in the manufacturing sector; 3) to present the concept of job satisfaction and its determining factors; and 4) to identify the relationship between technological development and job satisfaction in UAB “ORLEN Service Lietuva.” The research methods applied include scientific literature analysis and a quantitative empirical study (written survey). Job satisfaction was measured using P. E. Spector’s (1985) Job Satisfaction Survey (JSS), while the factors of technological development were assessed using a questionnaire designed by the thesis author. Data analysis was performed using SPSS 31.0 software; means, standard deviations, and frequencies were calculated, and correlation analysis was conducted. The empirical research conducted in UAB “ORLEN Service Lietuva” revealed a significant positive relationship between technological development and employee job satisfaction. The analysis showed that a more favorable employee attitude toward technological implementation is associated with higher levels of satisfaction across various aspects of work – from remuneration and career opportunities to interpersonal communication and work content. All five examined dimensions of technological development demonstrated statistically significant positive correlations with job satisfaction indicators (p < 0.001), with moderate to strong Spearman correlation coefficients (~0.62–0.74). Notably, even technostress correlated positively with job satisfaction in this study, suggesting that employees perceive technological change as an integral part of their work environment and do not associate related stress with general dissatisfaction at work. In conclusion, the research confirms that technological development in the analyzed company significantly contributes to higher employee job satisfaction. Therefore, strategic investments in new technologies and digitalization, when aligned with employee needs, may serve as a key factor in enhancing employee well-being. |
