| Abstract [eng] |
In the contemporary knowledge society, organizational success is increasingly determined by human resources, particularly employees’ intrinsic motivation, engagement, and commitment to the organization. In educational institutions, these aspects are especially important, as teachers and administrative staff have a direct impact on the quality of education, students’ academic achievement, and the development of institutional culture. Increasing workload, continuous changes in the education system, and emotional exhaustion weaken employees’ emotional attachment to educational institutions; therefore, strengthening employee commitment has become a strategic objective for these organizations. In academic literature, empathetic leadership – based on understanding employees’ emotional needs, respectful listening, and the creation of psychological safety – is identified as a significant factor capable of strengthening employees’ emotional connection with the organization. The relationship between empathetic leadership and employee commitment in educational institutions is therefore relevant and requires further in-depth analysis in order to better understand the role of empathetic leadership in fostering employees’ emotional commitment to the organization. |