| Abstract [eng] |
The project analyzes one of the basic human rights – the protection of personal data and its assurance while providing administrative services in the municipalities of Lithuania. Public sector collects data on residents in large scales. The aim of the project is to examine on the basis of analysis of Lithuanian municipalities’ case how personal data protection is ensured while providing administrative services. The recent technological development is visible in public sector as well. Municipalities optimize administrative processes and create metadata, and increasingly transfer administrative services to electronic space. The problem of this thesis - how personal data protection is assured while providing administrative services within municipalities of Lithuania. The present thesis has revealed that this process is not smooth enough. Informants have identified systemic mistakes that not only reduce consumer confidence in the services provided, but also raise concerns about the security of personal data. Although the number of incidents in the public sector is significantly lower than in the private sector, the data in the public sector are particularly sensitive, and it is therefore necessary to create a safe environment that reduces the risk posed by cyber incidents. The first part of the project analyzes the necessity of assurance of personal data protection, it presents international regulation of personal data protection. The second part analyzes legal acts that ensure personal data protection in Lithuania. It analyzes the role of Lithuanian institutions while ensuring personal data protection. On the 25th of May 2018 General Data Protection Regulation will start being applied, which already now makes a very big influence on public institutions in the area of personal data protection. Personal data protection will be regulated even tighter, and institutions will start having officers working in the area of personal data protection. Thus the issue of personal data protection will be more and more often solved not only in public management institutions but also it will be discussed in the society as well. However, there is a lack of comprehensive researches in the field of personal data protection in Lithuania. Most of researches that have been carried out are no longer relevant because of changes in the external environment, use of new technological opportunities, renewal of the legal basis. This project reveals the situation of personal data assurance in public sector, its problems and the gaps of provision of administrative services. The project used the following research methods: analysis of scientific literature, comparative analysis, analysis of legislation. Semi-structured interview method and content analysis were used to carry out the research. |
