| Abstract [eng] |
Work effectiveness is influenced by many various factors, which can be measured through either financial or non-financial indexes or their groups. However effectiveness of public sector institution work force, compared to private sector, is a unique process, which can not be expressed by a financial meaning (Puškorius, Raipa, 2002). Society is raising requirements to public sector institutions service quality and their operations, therefore exceptionally crucial goals are becoming the optimization of work processes, improving motivation of work force, investigation of client demands and changes in the institution environment. Despite the amount of regards towards the motivation improvement of the work force in the public sector, that the development and promotion of the human resources are the one of the ways to solve problems of the effectiveness in public sector, but there are no solid system on how to monitor what motivational means were used and their influence on the effectiveness on public sector’s institutions. Work subject – the measurement of work effectiveness in public sector institutions. Work goal – to measure the effectiveness of public sector institutions personnel, determining their motivation and its influence on their work effectiveness. Survey, which was done in pursuance to measure the motivation and means used to improve it and what influence it had on the effectiveness of the personnel, allowed to conclude that most of the public sector personnel motivation and work effectiveness are mediocre. Both monetary and non-monetary motivational measures are essential to them and their work effectiveness. Most monetary and non-monetary motivational measures are rarely applied in the public sector. There is a weak negative statistically significant link between frequency of non-monetary motivational measurements application and personnel work effectiveness. This means, that the more often non-monetary motivational means are applied, the greater work effectiveness of personnel. By increasing personnel salary by around 50 percent, it can be expected to increase the work effectiveness by around 47,68 percent. |
