| Abstract [eng] |
Professional burnout, resulting from prolonged stress and intensive work, is a pressing issue, particularly in the education sector, where employees face heavy workloads, constant changes, and social pressure. This phenomenon negatively affects not only employees' physical and emotional health but also the quality of education, organizational performance, and interpersonal relationships. Professional burnout manifests in three main dimensions: emotional exhaustion, depersonalization, and reduced personal accomplishment. The development of resilience is an important factor in reducing the risk of burnout and ensuring employee well-being. In the education sector, resilience becomes a critical skill, enabling successful adaptation to continuous reforms and workloads. Resilience development encompasses both individual traits and organizational support, which ensures employee empowerment and emotional stability. Theoretical analysis emphasizes the significant interaction between these phenomena, making their investigation in educational institutions essential to ensuring work efficiency and employee well-being. The object of the study is the relationship between professional burnout and resilience. The aim of the study is to identify the relationship between employees' professional burnout and resilience in educational institutions in the Panevėžys region. The objectives of the study are: 1. To conduct a theoretical analysis of professional burnout and resilience. 2. To reveal the manifestation of professional burnout and resilience in educational institutions, and. 3. To identify the relationship between employees' resilience and professional burnout in educational institutions. A quantitative study was conducted involving 158 managers and employees of preschool educational institutions in the Panevėžys region. Professional burnout among managers and employees was examined using the Maslach Burnout Inventory (MBI) by Maslach (1994), which encompasses several key dimensions. Emotional exhaustion refers to a state of fatigue experienced by employees due to excessive workload and stress. It manifests as physical fatigue, cognitive difficulties such as impaired concentration or decision-making, and emotional exhaustion, which includes dissatisfaction with work and constant tension. Depersonalization, or detachment, is a cynical and distant attitude toward work, colleagues, and clients. It can manifest as indifferent or cold behavior toward people, as well as a cynical outlook on the team or clients. Personal accomplishment reflects employees' perception of themselves as competent and effective. This dimension includes attitudes toward others, such as empathy and effective problem-solving, a sense of competence, work efficiency, and emotional stability.To evaluate the professional resilience of managers and employees, a separate assessment scale was developed, encompassing several important dimensions. Emotional stability assesses how individuals respond to stress, unexpected events, and changes in work, as well as their ability to remain calm in extreme situations and maintain work-life balance. Persistence and goal orientation involve engagement in work, the ability to persevere in stressful situations, consistent goal pursuit, and motivation to overcome obstacles. Self-confidence includes the ability to use one's strengths, manage thoughts and emotions, and build positive interpersonal relationships despite potential rejection or emotional setbacks. The meaningfulness of professional activities evaluates an individual's ability to find meaning in their work, personal and professional goals, and events. Altruism includes selfless behavior in both professional and personal settings, concern for the interests of others, and an initiative-oriented approach. Psychological resilience encompasses the ability to adapt to changes, overcome failures, maintain a positive attitude in challenging situations, and seek help effectively. The study on the relationship between professional burnout and resilience among managers and employees in educational institutions revealed that higher professional resilience (particularly persistence, emotional stability, and the meaningfulness of professional activities) is associated with lower emotional exhaustion and depersonalization, as well as higher ratings of personal accomplishments. A particularly strong relationship was identified between persistence, goal orientation, and positive evaluation of personal accomplishments. The results indicated that employees should systematically pursue their goals and maintain motivation, as consistent goal pursuit and the ability to overcome obstacles are essential factors in reducing the risk of burnout and increasing work efficiency. By applying these insights, employees can achieve greater emotional well-being, lower stress and burnout levels, and higher satisfaction with their professional activities. . |
