| Title |
Įmonės orientacijos į klientą didinimas telekomunikacijų srityje / |
| Translation of Title |
Increasing company's focus on its customers in the telecommunication field. |
| Authors |
Grigienė, Justina |
| Full Text |
|
| Pages |
68 |
| Keywords [eng] |
telecommunication ; focus ; customers |
| Abstract [eng] |
Today's globalization and fierce competition, often companies are faced with a problem: how to keep their market share, to expand and to achieve the company's activities continue to remain effective. Therefore, for each company, which aims to strengthen its competitive position in the market, good customer relations conservation is becoming one of the key issues. This is because customers - is the key to the company's long-term financial stability. The object of research - the company customer orientation. The aim of research - to analyze the telecommunication company's orientation to customer growth. In order to achieve you need to include the following research objectives: to identify the telecommunications company's customer-orientation essence; to identify the factors that affect employee orientation to the client and assess the “Bite Lithuania” employees focus on customer services. |
| Dissertation Institution |
Kauno technologijos universitetas. |
| Type |
Master thesis |
| Language |
Lithuanian |
| Publication date |
2016 |
