| Abstract [eng] |
Organizations and employees are increasingly faced with various challenges, unfortunate events, and crises. Resilience allows an organization to thrive and grow, examine its environmental conditions, transform to survive, and create opportunities to adapt to change. Resilient organizations follow effective strategic plans, accurately define and examine their environmental conditions, transform to survive, and develop new capabilities and competencies. In order to adapt to changes and create a resilient organization, the following factors determining resilience are communication, trust, mutual control, commitment, satisfaction. Resilient employees, adapting their strengths and available resources, are ready to overcome various challenges, great demands, changes and respond appropriately to situations in the work environment. When creating human and social capital, it is important to develop employee resilience, which is determined by HR practices: employee performance evaluation, employee training, career management, reward policy, work-life balance, employee safety and health. What factors determine the resilience of organizations and employees? The purpose of the study: to reveal the factors that determine the resilience of organizations and employees. Research tasks: 1. present the concepts and characteristics of the resilience of organizations and employees; 2. identify the factors determining the resilience of organizations and employees; 3. prepare a methodology for the study of factors determining the resilience of organizations and employees; 4. provide recommendations that increase the resilience of organizations and employees. The research analyses the resilience of organizations, the factors that determine the resilience of organizations, the resilience of employees and the factors that determine the resilience of employees. In the quantitative research, 388 respondents were interviewed, the majority were women, most of them were representatives of the X generation, have a higher education, work in the wholesale and retail trade industry, in a large-scale organization, in non-management positions, their work experience is 1-3 years and their average monthly income is higher than the average salary in Lithuania. The results of the study show that communication, trust and satisfaction have the greatest relationship with organizational resilience. Employee performance evaluation, work-life balance, and employee safety and health had the greatest impact on employee resilience. |
