| Abstract [eng] |
Today manufacturing industries are always investigating on how to increase the production more efficiently than their competitors and develop better quality products at cheaper, consumer prices. To achieve this, every industry needs to focus on total quality management. The paper discusses the study of total quality management in AVR company, which is automotive parts manufacturing company. The work is carried out by analysing the various quality management issues faced by the labours with the help of data collection questionnaire, which is designed to analysis the various problems and to test the knowledge of workers. The level of skills possessed by him, surveys on company's vision, ethics and their relationship with the management is analysed. By complete observation of the manufacturing process in various shifts (shift 1 and shift 2) the amount of wastage is calculated in two different shifts by the data received. High wastage shift is identified and also the loss which is caused by the wastages in shifts is calculated for the organisation. |
