Abstract [eng] |
The study aims to evaluate trust in a virtual project team. In order to reach the goal, literature review was performed where main variables of the subject, namely, trust, virtual project team, challenges of such and success association with trust, were explained in more details. What is more, theoretical knowledge led to the conceptual model, which was adapted and used as a framework for the further qualitative research. The main aim of the research was to evaluate trust in a virtual project team, for that reason a case study was conducted together with qualitative research where 5 experts’ responded to questionnaire prepared in advance. Results, in order to reach the main research goal, were analyzed using both case study and experts’ responses analysis. Case study, interviews and questionnaire results analysis summarized key attributes for trust evaluation in virtual project team of a virtual team member attributes 360-degree assessment tool. The six extracted attributes were as follows: Collaboration, Credibility, Communication, Community, Contribution and Consideration. Furthermore, these attributes were used for hypotheses testing case study analysis, which revealed congratulatory results: adapted version of the assessment tool can be used for trust evaluations in virtual project teams. Finally, research revealed – that no connection could be found in between of times that virtual project team members have physically met and their level of trust with one another in this particular case study. To sum up, all theoretical and qualitative research findings were summarized in order to provide practical implications for business and virtual project team management and growth. |