| Title |
„Smaragdinė vaistinė“ tinklo paslaugų kokybės vertinimas |
| Translation of Title |
Assessment of the service quality at the pharmacy network Smaragdinė Vaistinė. |
| Authors |
Kalvaitis, Juris |
| Full Text |
|
| Pages |
78 |
| Keywords [eng] |
assessment ; service ; quality |
| Abstract [eng] |
Service sector is an important component of the economy. The success of service organizations deeply rely on the quality of services provided. In order to guarantee a company’s effectiveness and efficiency, as well as benefits for consumers, it is necessary to assess and continuously monitor the quality of the services provided. |
| Dissertation Institution |
Kauno technologijos universitetas. |
| Type |
Master thesis |
| Language |
Lithuanian |
| Publication date |
2016 |
