| Title |
Effective listening as a means to achieve employee job satisfaction: the case of Olam Nigeria Ltd / |
| Translation of Title |
Efektyvus klausymas kaip darbuotojų pasitenkinimo darbu pasiekimo būdas: Olam Nigeria Ltd. kompanijos atvejis. |
| Authors |
Eromosele, Osagie Gregory |
| Full Text |
|
| Pages |
76 |
| Keywords [eng] |
listening ; communication ; job satisfaction ; effective communication |
| Abstract [eng] |
According to theories, communication as a process is considered the core part of any organization and organizations cannot exist or survive without an effective communication structure. Modern day organizations have become much more complex based on the changes caused by technology advancement in communication process and employee job satisfaction is also becoming a growing concern. The internal communication structure of organizations attempts to create the possibility of developing and maintaining relationships in a workplace based on strategies that would help achieve organizational set goals. In an attempt to further understand how the communication process of organization should function effectively and ultimately achieve job satisfaction, this research paper explored the components of listening based on the HURIER model and integrated these listening components with the HERZBERG’S motivation factors to achieve a single instrument to investigate listening as a communication skill at Olam Nigeria Limited to achieve employee job satisfaction. The research outcome shows communication has crucial impacts within employees in the organization. Though listening is proven to be effective at Olam Nigeria Limited, results also suggests the need for further improvement. The research outcome also promotes the understanding of effective listening as a key part of communication process in organization with the greatest ability to influence employee job satisfaction as well as examining what other factors can influence effective listening as the core skill. Evidence presented further asserts that effective listening deserves the recognition to be studied. In addition, the results also support employee job satisfaction on being about effective listening, rather than individual personality or characters. |
| Dissertation Institution |
Kauno technologijos universitetas. |
| Type |
Master thesis |
| Language |
English |
| Publication date |
2016 |
