| Title |
Factors behind trust development in value chain of DHL logistics in Mumbai / |
| Translation of Title |
Pasitikėjimo kūrimo veiksniai logistikos kompanijos DHL padalinio Mumbajuje vertės grandinėje. |
| Authors |
Kamble, Naresh |
| Full Text |
|
| Pages |
87 |
| Keywords [eng] |
DHL ; value chain with partner ; trust factor |
| Abstract [eng] |
This research thesis has explored the main and the basic factors behind trust development in value chain of the logistics firm DHL that works together with the partner firm on trust factor and their process of work in the value chain. Michael Porter (1985) provided a very clear definition to the concept of value chain. To provide a better understanding of the concept the author emphasised the two dimensions of value chain: Primary and secondary activities. The performance of these activities requires the intervention of many different actors both internal and external to the company. Therefore, there must be a certain level of trust between the company and other actors playing a role in its value chain. |
| Dissertation Institution |
Kauno technologijos universitetas. |
| Type |
Master thesis |
| Language |
English |
| Publication date |
2015 |
