| Abstract [eng] |
Physicians who had to work directly with patients during the COVID-19 pandemic faced challenging work environment factors that led to increased stress. Stress in the work environment has a detrimental effect to both the organization and the health of the employee. A physician who experiences constant stress has a hard time participating in community life, their relationships with others deteriorate, their professional life lowers in quality while resilience and self-esteem are also reduced. It is important to identify critical work environment factors to prevent physicians `stress-related disorders during the COVID-19 pandemic. The object of this project is: the critical work environment factors that determine physicians `stress. This research goal – to identify the critical factors that cause stress to physicians in the work environment during the COVID-19 pandemic. Research tasks: 1) to define the concept of stress at work; 2) to elaborate on the critical work environment factors to physicians during the COVID-19 pandemic; 3) to develop a model for critical work environment factors that led to an increase in physicians `stress during the COVID-19 pandemic; 4) to identify critical work environment factors that led to an increase in stress to physicians during the COVID-19 pandemic. The main results of the project: Increased objective and subjective stress among physicians is most present in relationship, working condition, and support factors. Relationships between control factors have only been identified among physicians with increased subjective stress. A heavy workload, high work intensity, a lack of organization, and the lack of strategy and instructions are critical factors in the working conditions that caused an increase in doctors `stress during the COVID-19 pandemic. Support from co-workers, the administration and, most importantly, support from the family is important for doctors during the COVID-19 pandemic. Organizational chaos in the work environment, employee panic and confusion, misconduct of employees resulting in non-compliance with established procedures - these are negative control factors that have led to an increase in doctors' subjective stress. The factors of change are not critical and did not contribute to the stress experienced by physicians during the COVID-19 pandemic. Clarity of responsibilities, conflict of functions, role definition and decision-making autonomy during the COVID-19 pandemic have not been established. The physician’s function factors that determine physician stress have not been established. The most difficult factor for physicians in the work environment during the COVID-19 pandemic is the negative relationship with patients due to the mobbing of physicians from the patients and the constant negativity from the patients' loved ones. |
